Highlighting the Municipal Services in Fish Hoek, Muizenberg, Simon’s Town, Kalk Bay, St James, Kommetjie, Noordhoek, Ocean View,  Masiphumelele, Glencairn and Clovelly

South Peninsula Subcouncil

Offices at Civic Center Central Circle, Fish Hoek Manager: Desiree Mentor Tel: 021 784 2011 Fax: 086 511 5287  desiree.mentor@capetown.gov.za    www.capetown.gov.za It is preferred that complaints are sent to the Subcouncil in writing (email, fax) on the prescribed form available at the Subcouncil office.  The complainant will receive a reference number after the defect is logged. This number should be quoted whenever he/she enquires about the progress of the remedial action.

Click here for a list of Councillors on the Mayoral Committee,  their portfolios and contact details. 

See also  http://scenicsouth.co.za//2013/06/citys-freecall-lines-for-emergency-assistance/

Municipal Service Contacts listed Alphabetically

Accounts Queries:

Tel: 0860 10 30 89 E-mail: accounts@capetown.gov.za ————————————————————————————————————–

Anti -Corruption Hotline:

Toll-free anti-corruption hotline on 0800 32 31 30 to report suspected corruption. ————————————————————————————————————-

City of Cape Town General  Enquires 0860-103-089

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Copper theft report to:

Copperheads anti-theft unit on the toll free number 0800 222 771.

ELECTRICITY

Electricity fault reporting: phone on 0800 220 440, or should you not wish to wait in our queue, please send an SMS to 31220, including your account or meter number, physical address, description of your fault or query and alternate contact number if available. Or e-mail  FaultReporting.  Centre@capetown.gov.za  (or on power@capetown.gov.za; this address is monitored 24 hour a day, with a response going out to the customer in short order.) ————————————————————————————————————-

FIRE SERVICE:

107 from Telkom lines   OR   021-480 7700  from cell phones Report people discarding burning cigarette from cars to the STOMPIE HOTLINE on 021 4247715 ————————————————————————————————————-

Law Enforcement:

Phone Sub-council 19 Law enforcement office at 021 784 2033 or the all hour number 021 5961994 or South Peninsula Manager Mr McDuling on 072 863 2860 ————————————————————————————————————-

SEWERAGE PUMP STATIONS

For leaks and all complaints sms 31373

WATER

0860 103 054 (leaks, burst mains, low water pressure, etc)

TRAFFIC

Traffic Learner’s and Driver’s Licences

The new drivers licence test facility in Fish Hoek, Central Circle, is in operation.  The contact numbers for Fish Hoek Drivers Licence Testing Centre are: 021 784 2060; 021 784 2061; 021 784 2062 and 021 784 2063. Complaints re: traffic violations, traffic lights out of order, unroadworthy vehicles 021 5961999

Fault Reporting Contact information from Ald Felicity Purchase January 2010:

Electricity:  contact telephonically on 0800 220 440, or should you not wish to wait in our queue, please send an SMS to 31220, including your account or meter number, physical address, description of your fault or query and alternate contact number if available. Or e-mail  FaultReporting.Centre@capetown.gov.za  (or on power@capetown.gov.za; this address is monitored 24 hour a day, with a response going out to the customer in short order.)

Water:  contact telephonically on 0860 103054, or should you not wish to wait in our queue, please send an SMS to 31373. Email address is waterTOC@capetown.gov.za

Solid Waste:  contact telephonically on 0860 103089 or by email wastewise@capetown.gov.za