The levels of the City of Cape Town’s water supply dams are 6% lower than the same period last year. It must therefore become a priority for all of us to do as much as we can to save water.  The City’s Water Inspectors and Water Pollution Control Officers as well as law enforcement officers will be patrolling, monitoring and enforcing water by-laws.

 Their main focus will be to check that residents are adhering to the specified period for watering one’s garden and to minimise illegal car-washing and dumping of chemicals into drains.

 The following water by-laws apply:

  • Only water gardens before 10:00 or after 16:00
  • All hosepipes used for washing vehicles must have an automatic self-closing nozzle fitted
  • Residents that use borehole water must display a sign to that effect. Signs can be obtained from the municipality. Borehole water users are encouraged to only water their gardens during the times allocated for all residents.

To report pipe bursts, leaks, blocked drains or any other non-compliance, please call the City’s 24-hour Call Centre on 0860 103 089. You may also SMS details to 31373 (max 160 characters).

Residents can download and read the water by-laws at Select ‘Services and Departments’ from the left-hand menu to get an A-Z directory. Then select the ‘by-law’ option.

Water is a precious and limited resource.  For tips on water efficiency , greywater use, rain tanks and how to reduce the water bills associated with your swimming pool go to:



Media enquiries: Councillor Shehaam Sims, Mayoral Committee Member for Utility Services, City of Cape Town, Tel: 021 400 1375 or Cell: 073 115 4447