The City of Cape Town would like to remind residents to please exercise caution if a person arrives at your home with the request that they be allowed to enter as they are a ‘Council official’.

In the past, the City has received reports of con-men acting as City employees to gain access to people’s homes – usually so that they can steal small items, or with the aim of extorting money from people.

Residents should never let any person claiming to be from the City into their homes if that person cannot produce a City of Cape Town identify card that displays a photo of the official – all City staff have these identity cards.

You have the right to keep the person waiting outside your security gate and insist on seeing this card before you allow him/her into your home. If you have any doubt, request the name of the official’s supervisor, contact the City’s Call Centre on 0860 103 089 to verify the identity of the official and the reason for the visit.

Residents are asked to please inform the South African Police Services (SAPS) if they suspect that they have been approached by a con-man.

ISSUED BY:
INTEGRATED STRATEGC COMMUNICATION AND BRANDING DEPARTMENT, CITY OF CAPE TOWN